Senior Service Designer – £525-550 per day, Outside IR35 – 1 day in London office per month

Senior Service Designer
Initial 4 Month contract
£525-550 per day, Outside IR35
1 day in London office per month
ASAP start

NO SC Clearance for this requiremnet, however we need extensive Gov / Public Sector experience.

The Senior Service Designer will be responsible for:

● Defining service ownership and governance structures
● Producing a comprehensive Service Design Map
● Designing the organisational structure, including multidisciplinary team composition and role definitions
● Establishing governance frameworks, operating routines and BAU processes
● Creating detailed documentation and final handover materials (service ownership pack)
● Leading stakeholder engagement and facilitating workshops to ensure alignment and sign-off
● Ensuring all outputs are robust, implementable and embedded within the organisation
● Supporting the transition from programme delivery into BAU service operations

We need a Senior SD with:
● Strong senior-level Service Design experience in complex, multistakeholder environments.
● Proven ability to design and embed Target Operating Models and organisational structures.
● Deep expertise in end-to-end service mapping and operational design.
● Experience designing governance frameworks, decision-making structures, and operating routines.
● Strong organisational design capability (roles, responsibilities, decision rights, MDT structures).
● Excellent stakeholder engagement and workshop facilitation skills across senior business, technology and partner stakeholders.
● Experience supporting transition from programme delivery into BAU operations.
● Strong understanding of governance, compliance, and service operations.

Apply by submitting your latest CV for immediate review by our Talent team.

Thanks